Should your business use an AI voice assistant?

XceedITBusiness

Should your business use an AI voice assistant?

How much of your team’s day disappears into answering the same phone questions time and again?
There’s a new wave of technology starting to change that.
Some businesses are saving serious time with it already…

How to Spot a Scam Email Now That They Look Real

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Free scam phishing fraud illustration

Summary: Scammers now use AI to write their phishing emails, so the spelling and grammar mistakes that used to give them away are gone. The UK’s National Cyber Security Centre and the FBI both warn that AI makes these messages cleaner, more personal, and harder to spot. The way to catch them now is to look at what an email … Read More

What to Do in Case of a Cyberattack (Step by Step)

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hacker typing on a laptop lego style

Article Summary: If your business is hit by a cyberattack, the first hour matters. Disconnect the affected devices from the network instead of powering them off, call your IT provider by phone, and leave the evidence in place. If money was wired to a scammer, call your bank right away. This post is the step-by-step plan, plus where to report … Read More

Here’s what’s new in Copilot Wave 3

XceedITBusiness

Here’s what’s new in Copilot Wave 3

Copilot Wave 3 has landed and it’s a step up from what we’ve seen before.
There’s something new happening in how AI fits into your day-to-day work.
It’s useful.
But it also changes how things get done behind the scenes…

Warning: Don’t fall for fake CAPTCHAs

XceedITBusiness

Warning: Don’t fall for fake CAPTCHAs

Most people don’t think twice about CAPTCHAs.
And that’s being exploited.
There’s a new twist on something you see every day. It’s catching people out in a way that only shows up later…

Who Can See What Your AI Note-Taker Records?

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teacher-video-calling-with-his-students-using-a-computer

Article Summary: AI note-takers join your meetings, transcribe everything said, and save the recording and summary to the vendor’s servers. Who can see that recording depends on the tool. Some keep your data inside your own Microsoft or Google environment and never use it for training, while others store it on their own servers and may use it to improve … Read More